Frequently Asked Questions

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The most common causes are worn washers, damaged ceramic cartridges, faulty seals or limescale build-up inside the tap.

In many cases, yes. Replacing the faulty internal components is often enough to stop the leak. If the tap is old or parts are unavailable, replacement may be the better option.

Most repairs can be completed within an hour, although some taps require replacement parts or complete replacement.

Not usually, but it should be repaired promptly to avoid wasting water and causing further wear to the tap.

The tap washer, cartridge or internal seals may have worn out, or frost damage may have occurred during winter.

Many outside taps can be repaired, although replacement is sometimes more cost-effective.

Common causes include frozen pipework, faulty isolation valves or internal tap failures.

Yes. Using an insulated cover and isolating the supply where possible can help prevent frost damage.

Signs include damp patches, mould growth, staining on walls or ceilings, reduced water pressure, or unexpectedly high water bills.

Most leaks can be repaired by replacing the damaged section of pipe or renewing the faulty fitting.

As soon as possible. Even a small leak can cause significant water damage if left untreated.

Only if the pipe is concealed and inaccessible. I will always discuss the best approach before carrying out any work.

Leaks may originate from the shower valve, pipework, seals, grout lines, trays or waste connections.

The area is inspected and tested to identify whether the leak is coming from the plumbing, the enclosure or surrounding surfaces.

Yes. Water can damage floors, walls and ceilings if the leak is not addressed.

No. Many leaks can be resolved by replacing seals, fittings or faulty plumbing components.

Low water pressure can be caused by leaks, partially closed valves, blocked pipework, faulty pressure-reducing valves or issues with the mains supply.

In many cases, yes. The first step is identifying the cause of the problem.

It can affect one or both depending on the source of the issue.

Yes. A sudden drop in pressure may indicate a leak or another plumbing fault that should be investigated.

Common causes include faulty flush valves, worn seals, incorrectly adjusted mechanisms or limescale build-up inside the cistern.

Usually, yes. Most issues can be resolved by replacing the faulty internal components.

Yes. A constantly running toilet can waste a surprising amount of water and increase your water bill.

In most cases, only the internal parts need replacing rather than the entire toilet.

This is often caused by trapped air inside the radiator and may require bleeding.

Cold spots at the bottom are commonly caused by sludge or debris within the heating system.

Yes. A faulty thermostatic radiator valve (TRV) or lockshield valve can prevent hot water from circulating properly.

No. Many radiator heating issues can be resolved without replacing the radiator itself.

Kitchen sinks commonly block due to grease, food waste and soap residue. Bathroom sinks are often blocked by hair and soap build-up.

Yes. Most blockages can be cleared by cleaning the trap, removing debris or using specialist drain-clearing equipment.

Most sink blockages can be resolved within 30–90 minutes.

Avoid pouring fats and oils down the sink and use sink strainers to catch food particles and debris.

Overflow pipes usually indicate that a valve or float mechanism is no longer shutting off the water supply correctly.

While not normally an emergency, it wastes water and should be repaired promptly.

Yes. The faulty valve, float or internal component can often be adjusted or replaced.

I can identify the source and determine whether the problem is related to a toilet, water tank or another appliance.

A stopcock is the main valve used to turn your property's water supply on and off.

Stopcocks can seize due to age, corrosion or lack of use.

Sometimes. In many cases replacement is the safest and most reliable solution.

It's a good idea to operate it occasionally to ensure it remains functional in an emergency.

No. My standard rate is £75 per hour with a minimum one-hour charge.

I always aim to attend as quickly as possible and will advise my availability when you contact me.

Yes, or you can supply your own products if preferred.

All work is carried out with care and attention, and I'll discuss any guarantees applicable to the work undertaken.

If you're experiencing leaks, poor water pressure, drainage issues, faulty fixtures or heating problems, it's often best to have the issue investigated before it becomes more costly.

Littlehampton, Rustington, Angmering, East Preston, Chichester, Arundel, Bognor Regis, Worthing and surrounding areas.

Yes. Photos are often very helpful for diagnosing issues and providing an estimate before a visit.